J. Mosse, Introduction: The Institutional Roots of Consulting to Institutions. Part I. Conceptual Framework. W. Halton, Some Unconscious Aspects of Organizational Life: Contributions from Psychoanalysis. J. Stokes, The Unconscious at Work in Groups and Teams: Contributions from the Work of Wilfred Bion. V. Zagier Roberts, The Organization of Work: Contributions from Open Systems Theory. A. Obholzer, Authority, Power and Leadership: Contributions from Group Relations. Part II. Working with People in Pain. D. Moylan, The Dangers of Contagion: Projective Identification Processes in Institutions. N. Cohn, Attending to Emotional Issues on a Special Care Baby Unit. C. Mawson, Containing Anxiety in Work with Damaged Children. V. Zagier Roberts, Till Death Us Do Part: Caring and Uncaring in Work with the Elderly. A. Obholzer, Fragmentation and Integration in a School for Physically Handicapped Children. P. Speck, Working with Dying People: On Being Good Enough. A. Dartington, Where Angels Fear to Tread: Idealism, Despondency and Inhibition of Thought in Hospital Nursing. V. Zagier Roberts, The Self-assigned Impossible Task. Part III. Institutions in Crisis. J. Stokes, Institutional Chaos and Personal Stress. A. Obholzer, V. Zagier Roberts, The Troublesome Individual and the Troubled Institution. F. Cardona, Facing an Uncertain Future. J. Mosse, V. Zagier Roberts, Finding a Voice: Differentiation, Representation and Empowerment in Organizations under Threat. W. Bolton, V. Zagier Roberts, Asking for Help: Staff Support and Sensitivity Groups Re-viewed. Part IV. Towards Healthier Organizations. A. Obholzer, Managing Social Anxieties in Public Sector Organizations. C. Clulow, Balancing Care and Control: The Supervisory Relationship as a Focus for Promoting Organizational Health. V. Zagier Roberts, Conflict and Collaborations: Managing Intergroup Relations. R. Leiper, Evaluation: Organizations Learning from Experience. A. Obholzer, Afterword. Appendix. Bibliography. Suggestions for Further Reading. Index.