"The Innovator's Dilemma" demonstrates why outstanding companies that had their competitive antennae up, listened astutely
to customers, and invested aggressively in new technologies still lost their market dominance. Drawing on patterns of innovation
in a variety of industries, the author argues that good business practices can, nevertheless, weaken a great firm. He shows
how truly important, breakthrough innovations are often initially rejected by customers that cannot currently use them, leading
firms to allow their most important innovations to languish. Many companies now face the innovator's dilemma. Keeping close
to customers is critical for current success. But long-term growth and profits depend upon a very different managerial formula.
This book will help managers see the changes that may be coming their way and will show them how to respond for success. It
is part of the "The Management of Innovation and Change" series.