Managing in the Email Office

; Gerard Hargreaves

Managing the Email Office is for all people who feel email is taking over their lives. It provides practical help and guidance on how to manage both their own volume of email as well as their organization's. Les mer
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Vår pris: 311,-

(Paperback) Fri frakt!
Leveringstid: Sendes innen 21 dager
På grunn av Brexit-tilpasninger og tiltak for å begrense covid-19 kan det dessverre oppstå forsinket levering.

Om boka

Managing the Email Office is for all people who feel email is taking over their lives. It provides practical help and guidance on how to manage both their own volume of email as well as their organization's. It will enable you to develop winning ways with email and to re-claim some of those valuable resources which email consumes.

The authors offer solutions to managing email that will help you save time and use email to communicate effectively and send the right message, right first time. These solutions are based on personal preferred patterns of work and management styles. The authors show you how to use email to support you and your team, to become more productive and reduce stress. Case histories are included throughout, to help you understand and apply the contents to you own and your organisation's situation.


This book addresses:
* how time management and personal effectiveness can be improved through better use of email.
* how to develop and implement an email best practice policy for the organization.
* how email can be used constructively to support customer relationship management and knowledge management

Fakta

Innholdsfortegnelse

Managing your email before it manages you: Taking control of your inbox; What your in-box says about you; Email IT fitness; Assessing your email IT fitness; Boosting your e-mail fitness; Auditing your inbox; Reducing the stress of the email office; You and your team: Introduction; Two people one inbox: working with your PA; Communicating in the email office; Email on the move; Ways to access your email on the move; The Corporate Perspective: Introduction; Organizational finger prints in the inbox; The email gender gap; Decision making in the email office; Technology to manage corporate email traffic; Ways of creating email best practice; Email citizen's charter for best practice; The inbox of the future.

Om forfatteren

Tackles the issues of email best practice from a management perspective
Includes case histories which provide frameworks from which users can locate themselves and how they operate
Provides help for both individuals and groups of users such as teams and business divisionsDr Monica Seeley is an expert in helping senior executives unlock the personal and corporate benefits of information technology (IT). Using her innovative 'Executive Lifestyle IT Fitness' process she has successfully mentored and coached numerous board level executives from a wide range of organizations in both the public and private sector. She has developed an email inbox audit methodology to help individuals and their organization improve their use of email for communications and knowledge management. Dr Seeley's research focuses on how executive use IT to enhance their work-life balance and performance both as individuals and collectively as members of the top management team. Dr Seeley founded Mesmo Consultancy in 1989 to enable senior executives and their organizations to derive personal and business benefits from their IT investments. Prior to that Dr Seeley held senior positions with NatWest, British Gas and several international software houses. From 1990 to 1997 she was an Associate of PA Consulting. Her first book 'Using the PC to Boost Executive Performance' has been translated into Spanish and she has a number of regular columns including Dr Seeley's Surgery in 'Director' magazine, and Board Room Briefing in 'Computer Weekly' magazine. Throughout the course of his career Gerard has specialized in training and development, and as a presenter and consultant he has worked with many organizations both in the public and private sector. Gerard's clients include government departments and agencies and private companies. Examples of these are Equitas, Tate and Lyle, JP Morgan, CMS Cameron McKenna, Deutsche Bank, Kurt Geiger, Chiltern Water, Chartered Institute of Banking, Institute of Directors, the Institution of Mechanica