The importance of effective facility management in enabling organizations to function efficiently is widely recognized. The
fourth edition of Total Facility Management offers a comprehensive treatment of what facility management means to owners,
operators, tenants, facility managers and professional advisors, as well as containing advice on how facilities can be better
managed from a number of perspectives. It consolidates current best practice, defines and develops emergent areas and offers
a pathway for the future development of facility management. The facility management body of knowledge now benefits from the
publication of several national and international standards, none of which were available when earlier editions of the book
were published. The opportunity has been taken to modify the structure and content of this new edition to align it with these
standards to provide readers and their organizations with a comprehensive treatment of the subject.
has been given to facility planning, especially the briefing stage in the design of a new or refurbished facility; design
for operability; stakeholder management; outsourcing; procurement; transition; performance management; environmental management;
sustainability; maintenance management; information management and building information modelling (BIM). Throughout the book,
the links between facility management practice and the organisation s business objectives are emphasised. Readers worldwide
will find this fourth edition a valuable and thought-provoking blend of the principles and practice of facility management.