Serviceology for Services
5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedings
This book constitutes the refereed proceedings of the 5th International Conference on Serviceology for Services, held in Vienna, Austria, in July 2017. The 21 full papers and one tutorial paper presented in this volume were carefully reviewed and selected from 75 submissions. Les mer
817,-
Paperback
Sendes innen 21 dager
This book constitutes the refereed proceedings of the 5th International Conference on Serviceology for Services, held in Vienna, Austria, in July 2017. The 21 full papers and one tutorial paper presented in this volume were carefully reviewed and selected from 75 submissions. The papers are organized around the following topics: human-centered service; customer satisfaction; service innovation and marketing; service design.
Detaljer
- Forlag
- Springer International Publishing AG
- Innbinding
- Paperback
- Språk
- Engelsk
- Sider
- 237
- ISBN
- 9783319612393
- Utgivelsesår
- 2017
- Format
- 24 x 16 cm
Kunders vurdering
Skriv en vurdering
Oppdag mer
Bøker som ligner på Serviceology for Services:
Product Lifecycle Management. PLM in Transition Times: The Place of Humans and Transformative Technologies
Frédéric NoëlInnbundet
2357,-