The Intelligent Nation

How to Organise a Country

The Intelligent Nation proposes a systemic and radical transformation of the organisation, management, ownership and performance of the services of the state by capitalising on the potential offered by contemporary information capability and fulfilling the rights and obligations both to and of citizens. Les mer
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Paperback
Legg i
Vår pris: 472,-

(Paperback) Fri frakt!
Leveringstid: Sendes innen 7 virkedager

Om boka

The Intelligent Nation proposes a systemic and radical transformation of the organisation, management, ownership and performance of the services of the state by capitalising on the potential offered by contemporary information capability and fulfilling the rights and obligations both to and of citizens.


In this book, John Beckford shows how, by adopting the principles of an Intelligent Organisation, the state can thrive and meet the needs of its citizens. He proposes a complete rethink of the state as the enabler or provider of public services. In particular, he points to the failure of the public sector to significantly emulate the massive gains in productivity and customer focus experienced in both manufacturing and services (e.g. finance, retailing, insurance). Governance and all public services must be redesigned to align to the contemporary needs of the citizen and exploit the power of information to enable a transformation of their effectiveness, redefine efficiency and support human-based services in crucial areas. Each chapter provides the key learning points, a discussion of the problem in theory and practice, integrated case studies, and discussion points.


Written in an accessible style, the book provides thought-provoking supplemental reading for masters and undergraduate students reading organisation theory, organisation development, political science, public administration, healthcare, information systems and business and management science.

Fakta

Innholdsfortegnelse

Preface


Chapter 1: The Dysfunctional State and the State of the Problem


Chapter 2: Sustainable and Resilient State


Chapter 3: Sustainable and Resilient Citizen


Chapter 4: Social Infrastructure and Services to the Public


Chapter 5: Fundamental Infrastructure and Utilities


Chapter 6: Understanding Performance, Serving Citizens Right

Om forfatteren

John Beckford is a partner in Beckford Consulting, Non-Executive Chair of the Board of Rise Mutual CIC, a Non-Executive Director of Fusion21 (a social enterprise) and CoreHaus and Visiting Professor in both the Department of Civil, Environmental and Geomatic Engineering at University College London and the Centre for Information Management, School of Business and Economics, Loughborough University.