Procedures & Theory for Administrative Professionals
«Part I: THE DYNAMIC WORKPLACE. 1. The Workplace - Constantly Changing. 2. Your Professional Image. 3. Workplace Teams. Part II: WORKFORCE BEHAVIORS. 4. Self-Management. 5. Ethical Theories and Behaviors. 6. Leadership. 7. Customer Service. Part III: COMMUNICATION ESSENTIALS. 8. Written Communication. 9. Verbal Communication and Presentations. 10. Global Communication - Technology and Etiquette. Part IV: RECORDS AND FINANCIAL MANAGEMENT. 11. Records Management. 12. Managing Electronic Records. 13. Personal Finance and Investment Strategies. Part V: PROFESSIONAL RESPONSIBILITIES AND GROWTH. 14. Event Planning. 15. Travel Arrangements. 16. Workplace Mail and Copying. 17. Job Search and Advancement.»
PROCEDURES AND THEORY FOR ADMINISTRATIVE PROFESSIONALS, 7TH EDITION prepares students seeking entry-level assistant positions or who are transitioning to a job with greater responsibility. Instruction and activities target new technology and build communication and human relation skills. Les mer
The seventh edition has been reorganized to offer more thorough coverage of key topics ranging from new technologies, the changing workplace, leadership, and personal finance. This text is packed with professional pointers, technology, and practical activities that prepare students for success in today's global workplace.
Detaljer
- Forlag
- South Western Educational Publishing
- Innbinding
- Innbundet
- Språk
- Engelsk
- ISBN
- 9781111575861
- Utgave
- 7. utg.
- Utgivelsesår
- 2012
- Format
- 26 x 21 cm
Anmeldelser
«Part I: THE DYNAMIC WORKPLACE. 1. The Workplace - Constantly Changing. 2. Your Professional Image. 3. Workplace Teams. Part II: WORKFORCE BEHAVIORS. 4. Self-Management. 5. Ethical Theories and Behaviors. 6. Leadership. 7. Customer Service. Part III: COMMUNICATION ESSENTIALS. 8. Written Communication. 9. Verbal Communication and Presentations. 10. Global Communication - Technology and Etiquette. Part IV: RECORDS AND FINANCIAL MANAGEMENT. 11. Records Management. 12. Managing Electronic Records. 13. Personal Finance and Investment Strategies. Part V: PROFESSIONAL RESPONSIBILITIES AND GROWTH. 14. Event Planning. 15. Travel Arrangements. 16. Workplace Mail and Copying. 17. Job Search and Advancement.»