Customer Success Pioneer
The first 12 months of your journey into growth
«
The book provides a thorough overview on what is customer success. Most of the book expands on the author’s experience in building a customer success organization from the ground up. It’s rich with examples, including questions you should ask yourself, how to measure your success, how to scale your team etc.
» Amazon.com
Definitely worth a good read.
This book will help you find the essential frameworks to maximise customer retention, recurring revenue and growth, build a productive and balanced team and excel as a Customer Success professional. Les mer
This book will help you find the essential frameworks to maximise customer retention, recurring revenue and growth, build a productive and balanced team and excel as a Customer Success professional.
Detaljer
- Forlag
- Practical Inspiration Publishing
- Innbinding
- Paperback
- Språk
- Engelsk
- Sider
- 288
- ISBN
- 9781788600392
- Utgivelsesår
- 2019
- Format
- 22 x 14 cm
Anmeldelser
«
The book provides a thorough overview on what is customer success. Most of the book expands on the author’s experience in building a customer success organization from the ground up. It’s rich with examples, including questions you should ask yourself, how to measure your success, how to scale your team etc.
» Amazon.com
Definitely worth a good read.