The Art of Listening in Coaching and Mentoring
The process of writing this book led the author to look closely at his own practice, test, experiment, and push his listening to a higher level. Les mer
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The process of writing this book led the author to look closely at his own practice, test, experiment, and push his listening to a higher level. He invites the reader to do the same. This book identifies what it takes to listen well - the skills, mind-set, presence, self-awareness and self-management - and why it can be hard. It demonstrates how four modes of listening - attention, inquiry, observation and use of self - all contribute to the listener's understanding and to the speaker's awareness. It argues that we all have a 'learning edge' as listeners and provides a framework that helps each of us find it.
The book is intended as a companion for anyone who commits to becoming a good listener. It shows how to develop expertise in the four modes of listening. It offers examples and principles to guide practice, questions for reflection, and a series of 'workouts' to help the listener develop their ability to listen. It encourages by showing how good listening is simple - you turn up, pay attention, and listen with all you have, and it challenges by identifying the work it takes to do that.