Building Decision Support Systems
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The book highlights the potential benefits of deploying an IDSS. It enables users to recognise the key risks involved and identify which techniques can be applied to minimise them, and to understand the decision support technology sufficiently in order to manage or monitor an IDSS project. It also helps readers distinguish between good sense and mere jargon when dealing with anyone involved in an IDSS project, from sales personnel to software implementers. As such it especially appeals to graduate students and advanced professionals who need to learn how to build an IDSS and to tackle the problems on the way.