Making Conflict Work - Peter T. Coleman

Making Conflict Work

Reaching your business goals when you don't see eye-to-eye

; Robert Ferguson

A practical guide to navigating workplace conflicts by better understanding the power dynamics at play in every interaction. Les mer
Vår pris
233,-

(Paperback)
Leveringstid: Sendes innen 21 dager

Paperback
Legg i
Paperback
Legg i
Vår pris: 233,-

(Paperback)
Leveringstid: Sendes innen 21 dager

A practical guide to navigating workplace conflicts by better understanding the power dynamics at play in every interaction.
FAKTA
Utgitt:
Forlag: Piatkus Books
 Innbinding: Paperback
Språk: Engelsk
Sider: 304
ISBN: 9780349405285
Format: 24 x 16 cm
KATEGORIER:

Bla i alle kategorier

VURDERING
Gi vurdering
Les vurderinger

«Coleman and Ferguson have done something remarkable: they've written an evidence-based book on the complex topic of conflict and made it easy to read, easy to understand, and, best of all, easy to use. A genuine winner»

Robert B. Cialdini, author of Influence: The Psychology of Persuasion

«An innovative and practical look at how to navigate everyday disagreements to reach your goals, serving up examples of best practices drawn from the authors' decades of experience helping others cope with conflict, power, and change»

Lawrence Susskind, cofounder, Program on Negotiation at Harvard Law School

«Managers who try to suppress conflict not only make things worse, but also stifle opportunities for creative problem solving. Making Conflict Work should be essential reading for all managers»

Michael Wheeler, retired professor, Harvard Business School, and author of The Art of Negotiation
Peter Coleman is a professor of psychology and education at Teachers College and the Earth Institute at Columbia University and the director of Columbia's International Center for Cooperation and Conflict Resolution. He is also a New York State certified mediator and experienced consultant whose clients include IBM, Citibank, the United Nations, the World Bank, and the U.S. State Department.
Robert Ferguson is a psychologist and executive coach who has provided consulting, conflict resolution, mediation and leadership training to organizations including Credit Suisse (USA), Merrill Lynch, Ahlstrom, Kennametal, KBI Biopharma and Aegon.