Designing Performance Appraisal
Assessing Needs and Designing Performance Management Systems in the Public Sector
Many organisations in public service are under pressure to improve their performance and achieve set goals and objectives. Through case studies in Barbados, Samoa and Tonga this book shows how to measure performance in the delivery of service to the public. Les mer
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Many organisations in public service are under pressure to improve their performance and achieve set goals and objectives. Through case studies in Barbados, Samoa and Tonga this book shows how to measure performance in the delivery of service to the public. It shows how to conduct a needs assessment in the ministries, how to design an appropriate appraisal system, how to train the people who will be using it, and how to integrate it into the public service machinery.
Detaljer
- Forlag
- Commonwealth Secretariat
- Innbinding
- Paperback
- Språk
- Engelsk
- ISBN
- 9780850926309
- Utgivelsesår
- 2000
- Format
- 24 x 16 cm