Cross-Cultural Communication Trainer's Manual
«'After reading Volume one - The Design of Cross-Cultural Training, and then following up with volume two - Activities for Cross-Cultural Training, it's plain that this composite work is not only highly useful but essential, as the whole field of training across cultures is dealt with in a very positive and specific manner. Both the design aspects and learning activities are extremely practical. Useful? ***** Well-written? ***** Practical? ***** Inspirational? ***** Value for money? ***** Overall *****.' Personnel Today, January 2006 'This logical progression should help any trainer who is new to the subject to design a learning programme...provides an excellent resource to develop most types of cross-cultural communication training and can be used as a solid foundation around which more specialist courses can be designed.' People Management, November 2005»
The global market means that many organizations now have offices, affiliates, suppliers, call centres, clients and customers in a wide range of countries and cultures. Employees at a variety of levels are expected to have as good skills in cross-cultural working as in any other key competency. Les mer
Detaljer
- Forlag
- Routledge
- Innbinding
- Innbundet
- Språk
- Engelsk
- Sider
- 398
- ISBN
- 9781138433618
- Utgivelsesår
- 2018
- Format
- 30 x 21 cm
Anmeldelser
«'After reading Volume one - The Design of Cross-Cultural Training, and then following up with volume two - Activities for Cross-Cultural Training, it's plain that this composite work is not only highly useful but essential, as the whole field of training across cultures is dealt with in a very positive and specific manner. Both the design aspects and learning activities are extremely practical. Useful? ***** Well-written? ***** Practical? ***** Inspirational? ***** Value for money? ***** Overall *****.' Personnel Today, January 2006 'This logical progression should help any trainer who is new to the subject to design a learning programme...provides an excellent resource to develop most types of cross-cultural communication training and can be used as a solid foundation around which more specialist courses can be designed.' People Management, November 2005»