«'Let this book be your mentor and travelling companion from day one of your training. This new edition speaks to an evolving profession in acknowledging our cultural context and the inclusion of counsellors and clients from diverse backgrounds and cultures.' - Myira Khan, counsellor, supervisor and founder of the Muslim Counselling and Psychotherapist Network. '... a rich overview of the role, purpose and value of counselling skills in contemporary helping roles.' - Lynne Gabriel, Professor of Counselling and Mental Health, York St John University. 'This gem of a book maps out the territory of counselling practice in clear, concise, accessible language. There really is something in this book for everyone, whether you are learning something new or anew.' - Dr Val Watson, independent counselling and psychotherapy practitioner, supervisor, coach, consultant and trainer. '... reflects the critical eye cast by its authors as they observe our fast-changing world... a truly collaborative endeavour, and an essential text for our field.' - Dr Dwight Turner, senior lecturer, counselling and psychotherapy, University of Brighton.»