Emotional Labour in Criminal Justice and Criminology

Jake Phillips (Redaktør) ; Jaime Waters (Redaktør) ; Chalen Westaby (Redaktør) ; Andrew Fowler (Redaktør)

This book is the first volume to explore criminal justice work and criminological research through the lens of emotional labour. A concept first coined 30 years ago, emotional labour seeks to explore the ways in which people manage their emotions in order to achieve the aims of their organisations, and the subsequent impact of this is on workers and service users. Les mer
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Om boka

This book is the first volume to explore criminal justice work and criminological research through the lens of emotional labour. A concept first coined 30 years ago, emotional labour seeks to explore the ways in which people manage their emotions in order to achieve the aims of their organisations, and the subsequent impact of this is on workers and service users.


The chapters in this edited collection explore work in a wide range of criminal justice institutions as well as the penal voluntary sector. In addition to literature review chapters which consolidate what we already know, this book includes case study chapters which extend our knowledge of how emotional labour is performed in specific contexts, and in relation to certain types of work. Emotional Labour in Criminal Justice and Criminology covers topics such as prisoners who die from natural causes in prison, to the work of independent domestic violence advisors and the use of emotion by death penalty lawyers in the US.


An accessible and compelling read, this book presents ground-breaking qualitative and quantitative research which will be critical to criminologists, criminal justice practitioners, students of criminology and academics in the fields of social policy and public service.

Fakta

Innholdsfortegnelse

Contents





List of tables


List of contributors


Foreword


Acknowledgments





Part One








Introduction: why study emotional labour in criminal justice and criminology?



Jake Phillips, Chalen Westaby, Andrew Fowler and Jaime Waters






Emotional Labour in Policing



Alex Black and Karen Lumsden






Emotional labour in the Legal Profession



Chalen Westaby and Andrea Subrayan






Emotions in context: the marginalisation and persistence of emotional labour in probation Andrew Fowler, Jake Phillips and Chalen Westaby.







The Emotional Labour of Prison Work



Per Ake Nylander and Anders Bruhn






Emotional Labour in the Penal Voluntary Sector



Kaitlyn Quinn and Philippa Tomczak






Doing criminological research: an emotional labour perspective



Jaime Waters, Chalen Westaby, Andrew Fowler and Jake Phillips


Part Two






Prison officers: emotional labour and dying prisoners



Carol Robinson






Gendering Emotional Labour: Independent Domestic Violence Advisors



Marian Duggan






"And you didn't tell them that they were getting robbed!?" Emotional Labour, Ethnography and Danger



Anthony Ellis






Emotions at the prevention end of youth justice



Anne Robinson






Emotional Labour, Cooling the Client Out and Lawyer Face



Lisa Flower






Hidden in Plain Sight: Contrasting Emotional Labour and Burnout in Civilian and Sworn Law Enforcement Employees



Ian T. Adams and Sharon Mastracci






Whom to punish? - Street-level dilemmas within the Swedish Border Police



Lisa Marie Borelli






The emotional labour of prison Listeners



Sarah Nixon






Perspectives on the emotional labour of Special Constables



Laura Knight and Iain Britton






Anger and The Emotional Culture Of Death Penalty Defense Lawyers



Matthew John-William Greife, Mark Pogrebin and Sarah Goodrum






Conclusion: What do we now know about emotional labour in criminal justice? Culture, context and conflict





Jake Phillips, Chalen Westaby, Andrew Fowler and Jaime Waters


Index

Om forfatteren

Jake Phillips is Reader in Criminology at Sheffield Hallam University. His research is primarily focused on the intersection between policy and practice in the field of probation and community sanctions. In recent years he has conducted research on the emotional labour of probation practice, people who die whilst under probation supervision and the impact of inspection and regulation on probation policy and practice.


Chalen Westaby is a Senior Lecturer in law at Sheffield Hallam University. She has published primarily in the field of emotional labour. Her empirical qualitative research has focussed on legal professionals, law students and most recently, probation officers and criminological researchers. She has also undertaken research into emotion in the legal profession, particularly focussing on empathy and its role within professional practice.


Andrew Fowler is a Senior Lecturer in Criminology at Sheffield Hallam University. As a former probation officer and practice tutor assessor he also teaches on the Professional Qualification in Probation and the undergraduate criminology programme. He has published work centering on emotional labour in probation practice. Andrew is currently undertaking research into the Skills for Effective Engagement Development Supervision model (SEEDS) for Her Majesty's Prison and Probation Service (HMPPS).


Jaime Waters is a Senior Lecturer in Criminology and Fellow of the Sheffield Institute for Policy Studies at Sheffield Hallam University. Her main research interests include illegal drug use, gambling, and emotional labour. She is co-author of Illegal Drug Use Through the Lifecourse and Mixed Methods in Criminology (both with Routledge), and editor of the special issue 'Entering the field of criminological research' in the British Journal of Community Justice.